Tagged With: guest relations

The Vacation Rental Revolution

It all started with the internet. Like many other industries, the vacation rental business came into its own with the advent of the world wide web. Finally, vacation rental properties could be marketed to the masses. Local property managers were the first adopters and soon every vacation rental business had a website, with online reservations soon to follow. … Continue reading »

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A Day In The Life Of A Vacation Rental Manager

I live in the San Bernardino Mountains of Southern California, specifically Big Bear, about 100 miles east of Los Angeles. It’s a very competitive rental market with many unique challenges. Our winters are usually nothing compared to other parts of the country but every once in a while we get big storms and lots of snow. Several … Continue reading »

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Using Facebook To Promote Your Vacation Rental

Facebook is a great way to promote vacation rental properties and connect with past, present, and future guests. If you follow some basic steps and post consistently you will have an amazing marketing tool at your disposal. The only investment is your time. Here are a few tips for getting started. Start by setting up a page for your property. At the bottom of your profile … Continue reading »

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Make Your Vacation Rental Stand Out From The Competition

The stagnant real estate market is forcing property owners to produce income instead of selling and new vacation rentals are coming on the market every day. So what can you do to stand out? Here are a few suggestions for gaining an edge over the competition. Update your description and photos. Re-write your rental listing’ headline and description to evoke … Continue reading »

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Create A Welcome Book / Users Manual For Your Vacation Rental

One of the best ways to help your guests enjoy their stay at your vacation rental is to create a comprehensive “Welcome” book. Chances are your guests will be unfamiliar with your property and the surrounding area and will appreciate all the relevent information you can provide. Here’s a few tips for creating a custom welcome book for your vacation rental. Start … Continue reading »

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