One of the best ways to help your guests enjoy their stay at your vacation rental is to create a comprehensive “Welcome” book. Chances are your guests will be unfamiliar with your property and the surrounding area and will appreciate all the relevent information you can provide. Here’s a few tips for creating a custom welcome book for your vacation rental.
Start with a nice looking binder or book with sections separated by tabs. Use top loading page protectors to make sure everything stays in place. A picture of the property on the front cover and a hand written welcome letter as your first page are nice touches. Think about your own vacation experiences and what you would appreciate knowing if you were the guest.
Put together a “Fast Facts” page with basic essential information and place it near the front of your book – something that the guest can reference quickly for emergencies, etc. Include sections on appliance operations, general instructions, local information, things to see and do, dining reviews, and tips for keeping the kids occupied. Your local chamber of commerce is a great resource for community and activity information.
Try to think of your welcome book as a users manual for your vacation rental. The more information you provide about the property the less likely your guests will call you in the middle of the night with questions that could easily be addressed at the property.