rental procedure
The Vacation Rental Revolution
It all started with the internet. Like many other industries, the vacation rental business came into its own with the advent of the world wide web. Finally, vacation rental properties could be marketed to the masses. Local property managers were the first adopters and soon every vacation rental business had a website, with online reservations soon to follow. … Continue reading
A Day In The Life Of A Vacation Rental Manager
I live in the San Bernardino Mountains of Southern California, specifically Big Bear, about 100 miles east of Los Angeles. It’s a very competitive rental market with many unique challenges. Our winters are usually nothing compared to other parts of the country but every once in a while we get big storms and lots of snow. Several … Continue reading
Difficult Guests and Negative Reviews
Now matter how well you treat your guests or how professional your operation is, sooner or later someone is going to complain. With the advent of online reviews, if a disgruntled guest wants to retaliate they now have a place to do it. You must have a plan in place to handle the unexpected breakdowns and misunderstandings that arise out of your … Continue reading
Create A Welcome Book / Users Manual For Your Vacation Rental
One of the best ways to help your guests enjoy their stay at your vacation rental is to create a comprehensive “Welcome” book. Chances are your guests will be unfamiliar with your property and the surrounding area and will appreciate all the relevent information you can provide. Here’s a few tips for creating a custom welcome book for your vacation rental. Start … Continue reading
Preparing Your Property For The Vacation Rental Market
The vacation rental market is one of the fastest growing segments of the lodging industry. The slowdown in real estate sales has forced property owners to look for creative ways to generate income in order to wait out the market. If you own a home in a popular resort area you may want to consider converting … Continue reading
Vacation Rental Marketing – Getting Started
In todays competitive vacation rental market it’s all about marketing. You can’t just list your property with a property manager or on a directory and expect the same occupancy rates you were getting in years past. You have to be creative, innovative, consistent, and focused. Here are a few tips to get your marketing campaign off the ground. The … Continue reading
The Big Bear Vacation Rental Market
Vacation rentals have been a popular lodging choice in Big Bear for decades. What was once a cottage industry with just a handful of players has turned into one of the most competitive vacation rental markets in all of California. With the advent of the internet the Big Bear vacation rental market has exploded into … Continue reading
Vacation Rental Services
Vacation rental management is a unique blend of property management, real estate marketing, and hospitality services. With the right mix of knowledge, time, and effort, your vacation rental can generate enough income to cover expenses and possibly show a profit. Unfortunately, the real estate meltdown has forced many property owners into the rental market, unprepared for the realities of property management and … Continue reading
Vacation Rentals, the ADA, and Preditory Lawsuits.
Here Comes The Judge! When two local Big Bear property managers were contacted last year by an individual looking for an ADA compliant rental they had no idea that they would end up in federal court, being sued for thousands of dollars. The agents advised the caller that they did in fact have wheelchair accessible properties … Continue reading
Insuring Your Vacation Rental – Four Basic Rules
Finding and maintaining the correct property and liability insurance for your vacation rental can be a challenge. Most vacation rental properties are located in high risk areas such as low-lying beach towns or in national forests and that alone can make finding insurance difficult. Add into the equation that the property will be rented on a part-time basis … Continue reading