liability
Difficult Guests and Negative Reviews
Now matter how well you treat your guests or how professional your operation is, sooner or later someone is going to complain. With the advent of online reviews, if a disgruntled guest wants to retaliate they now have a place to do it. You must have a plan in place to handle the unexpected breakdowns and misunderstandings that arise out of your … Continue reading
The Big Bear Vacation Rental Market
Vacation rentals have been a popular lodging choice in Big Bear for decades. What was once a cottage industry with just a handful of players has turned into one of the most competitive vacation rental markets in all of California. With the advent of the internet the Big Bear vacation rental market has exploded into … Continue reading
Vacation Rentals, the ADA, and Preditory Lawsuits.
Here Comes The Judge! When two local Big Bear property managers were contacted last year by an individual looking for an ADA compliant rental they had no idea that they would end up in federal court, being sued for thousands of dollars. The agents advised the caller that they did in fact have wheelchair accessible properties … Continue reading
Insuring Your Vacation Rental – Four Basic Rules
Finding and maintaining the correct property and liability insurance for your vacation rental can be a challenge. Most vacation rental properties are located in high risk areas such as low-lying beach towns or in national forests and that alone can make finding insurance difficult. Add into the equation that the property will be rented on a part-time basis … Continue reading